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Re: Official Black-screen thread - We need your help!

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Are you willing to send your system to us? (Yes/No)= ?
Is your system a laptop or desktop? = Desktop
If desktop, is it custom built, or manufactured? Custom
If desktop, what is the make/model of your motherboard? =Gigabyte GA-H77N-WiFi
What is the make/model of your system? (COMPLETE model name required)
What is the model of your CPU? = i5 3570k
What is the make/model of your failing display(s)? fujitsu Siemens D19-1
If laptop, is your built-in display failing? (Yes/No)
What is your operating system? W7 all packs
Is it a 64-bit or 32-bit operating system? = 64-bit
What display driver version do you have installed?9.18.10.3165
What type of connection are you using? (HDMI, VGA, DP, DVI?) = HDMI to HDMI/DVI adaptor (ATI compatible) which goes to screen. sound is through motherboard to speakers.
What happens that results in the blackscreen failure? Black screen on boot up after first windows login screen

 

I use the WiDi  to Netgear PTV3000 (works very well) which is on a Sony TV

The first issue with the black screen was last night after using the WiDi for over 2hours, then after some unrelated updating of splashtop and virus checking (no viruses) I rebooted the computer. BLACK SCREEN?

I rebooted in safe mode and did a system restore to two night previous and everything worked ok again. Then done a bit of research on blank screen an found it was a problem so I went to Intels Support checked for driver updates and up dated Graphics to 9.18.10.3257. On re-boot Black screen straight away. Went back to safe mode done a system restore to two night ago (back to listed driver) and everything working well again and reboots not a problem at the moment. I will let you know if the WiDi kicks it off again or it just happens?

 

Chris.

 

Message was edited by: Chris Hawes


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